Connection Failed, never been able to connect to server.

GeGee · Jan 23rd 2019

Hello there,
I have recently rented a server. I have not altered any of the settings, this is a fresh install. I start the server, the web console shows "Rising World Server Started". I wait another 3 to 5 minutes (just to be on the safe side). I enter the server address, it shows up, I added it to favorites. I click on the server and then click the "connect" button. Within 30 seconds I see the "Connection Error" window pop up. My question is, Does anyone know how to fix this so that I (and others) can connect to play? Anyone know a fix?

Things I have done to ensure it is not on my end.
I have configured all ports on my end to be open for the game. I have allowed this through the windows firewall. I have uninstalled and reinstalled the game. I do not use a password on the server, I do not have white list enabled. The only thing I have done is make it not visible on the server list (as I would like to test it and make sure its playable before I open it up to the public).

This is the log prior to attempting to connect: (I have removed private info regarding name and passwords and steam ID)

Code

C:\TCAFiles\Users\removed\166>"java.exe" -Xmx1024m -jar server.jar +serverip=144.217.10.106 +serverport=4255 +rconport=4253 +servername="Serenity"  
Rising World - 0.9.4.2 - Dedicated Server
Windows Server 2016 10.0  Java 1.8.0_201 (amd64)  Memory: 1029 MB
2019/01/23   00:30 PM
____________________________________________________
ARG: +serverip=144.217.10.106
ARG: +serverport=4255
ARG: +rconport=4253
ARG: +servername=Serenity
Start context...
Items initialized!
Plants initialized!
NPCs initialized!
Initialize Static Classes...
Constructions initialized!
Projectile-Definitions initialized!
Weapon-Definitions initialized!
Objects initialized!
Clothing initialized!
Picking initialized!
Food-Definitions initialized!
Storages initialized!
Vehicles initialized!
Crafting-Definitions initialized!
Record-Definitions initialized!
Initializing world (sqlite)
LOAD WORLD Serenity
DATABASE TYPE: SQLite
C:\TCAFiles\Users\removed\166/Worlds/Serenity:::Serenity
CREATE WORLD STRUCTURE - DONE!
2019/01/23   12:30 PM   z.a
INFO: DatabaseTaskManager started with ThreadPoolSize 1
WORLDINFO Gamemode: Survival
Gametype set to Survival
WORLDINFO Seed: 1548261874467
WORLDINFO Caves: true
WORLDINFO Vegetations: true
WORLDINFO OreAmount: 3
WORLDINFO DisabledNPCs: 
WORLDINFO DisabledDungeons: 
WORLDINFO DisabledWaterSources: 
WORLDINFO Worldtype: Normal
WORLDINFOS   seed: 1548261874467  type: Normal  caves: true  vegetations: true  oreamount: 3  disablednpc: []  disableddungeons: []  disabledwatersources: []
WORLDINFO Time: 2.1.0 11:20:1.4131794
WORLDINFO Creationdate: 1548261874468
WORLDINFO Version: 0.9.4.2_39
TRIGGER UPDATE
Worldconverter: Updating not required
WORLDINFO Spawninventory: 1 0 0 1 0 0 1 -65 -128 0 0 0 0 0 0 0 0
WORLDINFO Spawnclothing: 5 -1 -1 1 0 1 0 -1 -1 -1 0 -1 -1 -1 0 -1 -1 -1 -1 1 0 2 0 -1 -1 -1 0 -1 -1 -1 0 -1 -1 -1
Worldpart generating...
Biomepart generating...
Loaded Biomepart from cache: 0 - 0  (11ms)
Loaded Worldpart (v3) from cache: 0 - 0  (970ms)
WORLDINFO Spawnposition: 4.0 60.0 128.0
WORLDINFO Spawnrotation: 0.0 0.0 0.0 1.0
dir does not exist: Worlds/Serenity/customImages/
INITIAL WEATHER Default  1547.0
0 chests loaded from DB!
0 texts loaded from DB!
0 Plants loaded from DB!
0 Furnaces loaded from DB!
0 NPCs loaded from DB!
0 Vehicles loaded from DB!
STARTING RISING WORLD SERVER...
Server bind to IP: 144.217.10.106:4255
2019/01/23   12:30 PM   JIW-Network
INFO: [NetworkServer] Add channel Port:4,255 Type:TCP Index:0
2019/01/23   12:30 PM   JIW-Network
INFO: [NetworkServer] Add channel Port:4,256 Type:UDP Index:1
2019/01/23   12:30 PM   JIW-Network
INFO: [NetworkServer] Add channel Port:4,256 Type:TCP Index:2
2019/01/23   12:30 PM   JIW-Network
INFO: [NetworkServer] Add channel Port:4,257 Type:UDP Index:3
2019/01/23   12:30 PM   JIW-Network
INFO: [NetworkServer] Add channel Port:4,257 Type:TCP Index:4
2019/01/23   12:30 PM   JIW-Network
INFO: [NetworkServer] Add channel Port:4,258 Type:UDP Index:5
2019/01/23   12:30 PM   JIW-Network
INFO: [NetworkServer] Add channel Port:4,258 Type:TCP Index:6
2019/01/23   12:30 PM   I.g
INFO: Default server permissions loaded successfully!
Found 1 files in groups folder
2019/01/23   12:30 PM   I.g
INFO: Group "admin" permissions loaded successfully!
RISING WORLD SERVER STARTED
scripts
2019/01/23   12:30 PM   JIW-Network
INFO: [NetworkServer] Add channel Port:4,253 Type:TCP Index:0
RCON Server bind to IP: 144.217.10.106:4253
Steam - Load native library: steam_api64.dll  Filesize: 250656 bytes
Steam - Load native library: steamworks4j64.dll  Filesize: 273920 bytes
Steam - Load native library: steamworks4j-server64.dll  Filesize: 145920 bytes
STEAM BIND TO -1864824214 (144.217.10.106), PORT 4255, 4259    MODE: Authentication
SteamID: removed  (0)
Query IP: 0
Steam Query Server bind to 144.217.10.106:4255  (144.217.10.106)
2019/01/23   12:30 PM: Steam Servers Connected (-1864824214 -> 144.217.10.106)

Display More

****This is what is added to the log after attempting to join world****

Code

[TcpSessionHandler] NEW Client Connection from:/68.144.252.52:52141  de.jiw.network.server.session.TcpSessionHandler@63889a83  PORT:4255
/68.144.252.52
CLIENT 1 CHANGE STATE: Disconnected -> ConnectingTCP
[TcpSessionHandler] NEW Client Connection from:/68.144.252.52:52174  de.jiw.network.server.session.TcpSessionHandler@678573cf  PORT:4256
[TcpSessionHandler] NEW Client Connection from:/68.144.252.52:52207  de.jiw.network.server.session.TcpSessionHandler@435b24bc  PORT:4257
CLIENT 1 CHANGE STATE: ConnectingTCP -> Disconnecting
CLIENT 1 CHANGE STATE: Disconnecting -> Disconnected
REMOVE: null - 1 - 
0
[TcpSessionHandler ChannelInactive] /68.144.252.52:52174
[TcpSessionHandler ChannelInactive] /68.144.252.52:52207
2019/01/23   12:38 PM   G.f
INFO: Delete Client ID: 1
[TcpSessionHandler ChannelInactive] /68.144.252.52:52141
REMOVE: null - 1 - 
0
2019/01/23   12:38 PM   G.f
INFO: Delete Client ID: 1

Display More

Thank you for any suggestions.

Juggernaut · Jan 24th 2019

Hello, you do not have enough memory allocated on your server. I used to play on Serenity and you have many many buildings. That eats up RAM. You only have 1GB of RAM allocated. I currently allocate 6GB for WF.
You edit server.properties (file) on your host and allocate more memory. example: server_memory=4096 (allocates 4GB of RAM). That is the minimum I recommend you run for Serenity.

In the early days, I experienced similar problems and like you, it denied connection attempts (usually after several hours). Allocating more ram resolved it. Hope this helps!

GeGee · Jan 24th 2019

Howdy there, this is the first day I have had the server up. I'm sorry you had that issue on that server but it wasn't mine. Thank you though.

Juggernaut · Jan 24th 2019

Aaah, you use the same name as another server that has been around for a long time, figured you took it over. Did my suggestion work for you? If it's a new server, I would allocate at least 2GB (2048) .. and may have to bump it up some as you grow. good luck!

GeGee · Jan 25th 2019

It actually turned out to be ports, just my luck.. Although I opened them I forgot to accept/save the changed. /facepalm

Thank you though for that information. I will make sure I have enough.

Participate now!