The Hive (responsible for user authentication) is currently running, that should not be the problem. Is the game perhaps blocked by a firewall? Is this the first time you start the game? Otherwise you should be able to play offline.
Is this the first gamestart? On the first start, the launcher downloads all required files, so if you was never able to login, all gamefiles are missing. The first start requires an internet connection, and you have to make sure that the game is not blocked by a firewall or something similar.
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