Disconnect from Multiplayer server

  • Hi James, good to see you here its been a while. Yeah i can connect to server stay on for a few minutes then i get disconnected. Last time it happened after I got teleported to a new area. I verified files for game but still i got disconnected.

    Mitzi Owner ASGARD server


    Discord: discord.gg/cHj63WX


    Server: Find Asgard in the server list or join with ip address (185.249.196.18:4100)

  • Hey, I'm sorry to hear about the issue :/ Basically the new version only uses UDP, which is connectionless. Unlike TCP, you don't establish a connection, instead you just send data to the server. If some of the data gets lost (e.g. due to unstable connection), it doesn't matter.

    However, if the server doesn't receive data from you for a certain amount of time, you will be kicked. And the same applies to the client (if you don't receive data from the server for a certain amount of time, you will get a time out).


    Do you get disconnected from a particular server only, or does it happen on other servers as well? When getting disconnected, does the same happen with other players at the same?

    Is it possible to join the server again right after getting a disconnect?


    If your internet connection is stable (and your ping to the server is "good enough"), it might be a firewall or anti-virus program which interfers with the connection.


    Maybe you could send a report, this might help to get a bit more information about what's happening exactly. To do that, wait until you get disconnected from a server, then open the console (once you're back in the main menu) by pressing ~ or ` and type report. Maybe add some additional information like "disconnect from server" and send the report :)

  • I was disconnected from a server and now I can't reconnect at all, it hangs then I get a timeout. I can connect to other severs so it appears to be just the one server. I had no problem connecting to this particular server until now.

  • I sent the report , confirmed its every server i connect to. Some i dont even make the connection to before timing out.

    Thanks for the report! It seems that the game could establish a connection, but apparently it only received very little data from the server... eventually resulting in a timeout :thinking: This indicates that there is either a problem with the connection, or - more likely - that there might be a firewall or anti-virus program which interfers with the connection...


    Which anti virus program do you use exactly? Maybe try to disable it temporarily, then connect to the server again. Does it work then?


    I was disconnected from a server and now I can't reconnect at all, it hangs then I get a timeout. I can connect to other severs so it appears to be just the one server. I had no problem connecting to this particular server until now.

    When do you get a timeout exactly? Does it still happen in the loading screen? Or shortly after spawning?

    If it h appens in the loading screen, at what percentage? Is it 10% or less than 10%? If it's at least at 10%, it indicates that a connection could be established (in this case, this sounds like a serverside issue). If it's at 5%, for example, it indicates that no connection could be established - in this case it must be a local problem (e.g. firewall, router, ISP).

    Maybe you could also send a report right after this happens. To do that, open the console after returning to the main menu (when connecting failed) and type "report" :)

  • Hi Red, it happen at the loading screen (Preparing) stops at 10% each time always 10% but I agree it has to be server issue since I have no problem connecting to any other servers. Report sent :D

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