Unable to logout of user

Quote from ceroshiro

I noticed this earlier, and it's become a problem for my friend.
Here's what happened.
I bought the game for her on Steam. She received it, and installed it. The Rising World site was misbehaving and it was late so she logged in as UnknownPlayer (no account).
Now she's properly made and activated an account, but has nowhere to log in with it so she has an username.
It's becoming an issue because I can't use console commands (such as teleporting) if her username is literally nonexistent ingame as long as she's logged in as unknown.
I took a look at the main menu myself, as well as going into the steamapps files for the game to see if there was a button, or a cache file that could be deleted, but no such luck.
Does anyone at least have a solution to at least my friend's problem? Thanks.

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Seems strange that she has no username oO but till red can sort this out you could use her user id like this ( /tp2 id or /tp id ) the id = her id number to see the numbers hold tab down in game.

If a user has the "UnkownPlayer" name, it indicates that no connection to the HIVE server was possible (in this case the game runs in "offline mode"). In most cases a firewall or antivirus program is blocking the connection, what firewall/antivirus program do your friend use exactly? She should try to put Rising World (the "risingworldx64.exe" in steam/steamapps/common/Rising World and the "java.exe" in steam/steamapps/common/Rising World/java/bin) on the exception list