Friend's Game crashes and freezes

  • Steam or Standalone?
    Steam
    Singleplayer or multiplayer?
    Singleplayer + Multiplayer
    Error message?
    Yes
    Operating system
    Windows

    We were playing when the game freezed on his screen, I still saw his movements, only his screen was frozen. Than I updated windows and searched for driver updates, but they were up to date. I tried everything including turning the game-overlay in steam off under the properties tab. I read online how other people had problems. After a while the game ran fine for like 30 minutes, but than it crashed again. After thisd, the game is crashing almost immediately after startup, sometimes on the homescreen, sometimes in the game itself. I also tried delketeing the temp files, but it didn't work. This is the crash log:

    #

    # A fatal error has been detected by the Java Runtime Environment:

    #

    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000021eb05606c0, pid=1852, tid=0x000000000000209c

    #

    # JRE version: Java(TM) SE Runtime Environment (8.0_131-b11) (build 1.8.0_131-b11)

    # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.131-b11 mixed mode windows-amd64 compressed oops)

    # Problematic frame:

    # C 0x0000021eb05606c0

    #

    # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows

    #

    # If you would like to submit a bug report, please visit:

    # http://bugreport.java.com/bugreport/crash.jsp

    # The crash happened outside the Java Virtual Machine in native code.

    # See problematic frame for where to report the bug.

    #


    --------------- T H R E A D ---------------


    Current thread (0x0000021ec09bf800): JavaThread "Thread-39" [_thread_in_native, id=8348, stack(0x000000361cf00000,0x000000361d000000)]


    siginfo: ExceptionCode=0xc0000005, ExceptionInformation=0x0000000000000008 0x0000021eb05606c0


    Registers:

    RAX=0x0000021eb05606b0, RBX=0x0000021ec2a5f070, RCX=0x0000021eb05606c0, RDX=0x0110000111bd6b0d

    RSP=0x000000361cfff168, RBP=0x000000361cfff1f0, RSI=0x0000021ec09bf800, RDI=0x00000000ffffffff

    R8 =0x0000021eb05606c0, R9 =0x0110000111bd6b0d, R10=0x0000021e994b922f, R11=0x000000005341bd80

    R12=0x0000000000000000, R13=0x0000021ec2a5f070, R14=0x000000361cfff228, R15=0x0000021ec09bf800

    RIP=0x0000021eb05606c0, EFLAGS=0x0000000000010202


    Top of Stack: (sp=0x000000361cfff168)

    0x000000361cfff168: 0000021e994b925b 00000000ffffffff

    0x000000361cfff178: 0000021e994b8f85 0000021ec09bf800

    0x000000361cfff188: 0000021ec2a5f070 0000021ec09bf800

    0x000000361cfff198: 0000021ec09bf800 000000361cfff288

    0x000000361cfff1a8: 0000021e994b8f42 000000361cfff1b0

    0x000000361cfff1b8: 0000021ec2a5f070 000000361cfff228

    0x000000361cfff1c8: 0000021ec2a5f368 0000000000000000

    0x000000361cfff1d8: 0000021ec2a5f070 0000000000000000

    0x000000361cfff1e8: 000000361cfff210 000000361cfff270

    0x000000361cfff1f8: 0000021e994a7b30 000000073744c168

    0x000000361cfff208: 0000021e994b2540 0110000111bd6b0d

    0x000000361cfff218: 00000007374d4490 0000021eb05606c0

    0x000000361cfff228: 000000073744ce60 000000361cfff230

    0x000000361cfff238: 0000021ec2a5ea98 000000361cfff288

    0x000000361cfff248: 0000021ec2a5f368 0000000000000000

    0x000000361cfff258: 0000021ec2a5eac0 000000361cfff210


    Instructions: (pc=0x0000021eb05606c0)

    0x0000021eb05606a0: 90 06 56 b0 1e 02 00 00 00 00 70 b0 1e 02 00 00

    0x0000021eb05606b0: a0 06 56 b0 1e 02 00 00 a0 44 68 b0 1e 02 00 00

    0x0000021eb05606c0: b0 06 56 b0 1e 02 00 00 00 42 68 b0 1e 02 00 00

    0x0000021eb05606d0: c0 06 56 b0 1e 02 00 00 80 44 68 b0 1e 02 00 00



    Register to memory mapping:


    RAX=0x0000021eb05606b0 is an unknown value

    RBX={method} {0x0000021ec2a5f078} 'closeP2PSessionWithUser' '(JJ)Z' in 'com/codedisaster/steamworks/SteamNetworking'

    RCX=0x0000021eb05606c0 is an unknown value

    RDX=0x0110000111bd6b0d is an unknown value

    RSP=0x000000361cfff168 is pointing into the stack for thread: 0x0000021ec09bf800

    RBP=0x000000361cfff1f0 is pointing into the stack for thread: 0x0000021ec09bf800

    RSI=0x0000021ec09bf800 is a thread

    RDI=0x00000000ffffffff is an unknown value

    R8 =0x0000021eb05606c0 is an unknown value

    R9 =0x0110000111bd6b0d is an unknown value

    R10=0x0000021e994b922f is at code_begin+911 in an Interpreter codelet

    method entry point (kind = native) [0x0000021e994b8ea0, 0x0000021e994b98c0] 2592 bytes

    R11=0x000000005341bd80 is an unknown value

    R12=0x0000000000000000 is an unknown value

    R13={method} {0x0000021ec2a5f078} 'closeP2PSessionWithUser' '(JJ)Z' in 'com/codedisaster/steamworks/SteamNetworking'

    R14=0x000000361cfff228 is pointing into the stack for thread: 0x0000021ec09bf800

    R15=0x0000021ec09bf800 is a thread



    Stack: [0x000000361cf00000,0x000000361d000000], sp=0x000000361cfff168, free space=1020k

    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

    C 0x0000021eb05606c0


    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

    j com.codedisaster.steamworks.SteamNetworking.closeP2PSessionWithUser(JJ)Z+0

    j com.codedisaster.steamworks.SteamNetworking.closeP2PSessionWithUser(Lcom/codedisaster/steamworks/SteamID;)Z+8

    j de.jiw.network.steam.client.SteamNetworkClient$1.run()V+20

    v ~StubRoutines::call_stub


    --------------- P R O C E S S ---------------


    Java Threads: ( => current thread )

    0x0000021ec09c0800 JavaThread "Thread-40" [_thread_in_native, id=8096, stack(0x0000003619800000,0x0000003619900000)]

    =>0x0000021ec09bf800 JavaThread "Thread-39" [_thread_in_native, id=8348, stack(0x000000361cf00000,0x000000361d000000)]

    0x0000021ed25ba800 JavaThread "Thread-38" daemon [_thread_blocked, id=6052, stack(0x000000361cc00000,0x000000361cd00000)]

    0x0000021ed25b7800 JavaThread "Thread-37" daemon [_thread_blocked, id=11792, stack(0x000000361cb00000,0x000000361cc00000)]

    0x0000021ed25bc000 JavaThread "Thread-36" daemon [_thread_blocked, id=3204, stack(0x000000361ca00000,0x000000361cb00000)]

    0x0000021ed25ad800 JavaThread "Thread-35" daemon [_thread_blocked, id=13444, stack(0x000000361c900000,0x000000361ca00000)]

    0x0000021ed25b1800 JavaThread "Thread-34" daemon [_thread_blocked, id=12208, stack(0x000000361c800000,0x000000361c900000)]

    0x0000021ed25b4800 JavaThread "Thread-33" daemon [_thread_blocked, id=7336, stack(0x000000361c700000,0x000000361c800000)]

    0x0000021ed25b3800 JavaThread "threadDeathWatcher-1-1" daemon [_thread_blocked, id=13016, stack(0x000000361c600000,0x000000361c700000)]

    0x0000021ed25ae800 JavaThread "Thread-32" daemon [_thread_blocked, id=11864, stack(0x000000361bc00000,0x000000361bd00000)]

    0x0000021ed25b3000 JavaThread "CDCT_0" daemon [_thread_blocked, id=1412, stack(0x0000003619700000,0x0000003619800000)]

    0x0000021ed25b2000 JavaThread "LC_0" daemon [_thread_blocked, id=3672, stack(0x0000003619600000,0x0000003619700000)]

    0x0000021ed25af000 JavaThread "CDCT_0" daemon [_thread_in_vm, id=14944, stack(0x000000361d000000,0x000000361d100000)]

    0x0000021ec0812800 JavaThread "LC_0" daemon [_thread_in_vm, id=12144, stack(0x000000361b000000,0x000000361b100000)]

    0x0000021ec0811800 JavaThread "Swing-Shell" daemon [_thread_blocked, id=15332, stack(0x000000361bd00000,0x000000361be00000)]

    0x0000021ec0813000 JavaThread "LWJGL Timer" daemon [_thread_blocked, id=11476, stack(0x000000361bf00000,0x000000361c000000)]

    0x0000021ebcdfe800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=9416, stack(0x000000361bb00000,0x000000361bc00000)]

    0x0000021eb0128800 JavaThread "Thread-4" daemon [_thread_blocked, id=3200, stack(0x000000361b900000,0x000000361ba00000)]

    0x0000021eb0033000 JavaThread "jME3 Main" [_thread_in_native, id=12888, stack(0x000000361b300000,0x000000361b400000)]

    0x0000021eb004b000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=14308, stack(0x000000361b100000,0x000000361b200000)]

    0x0000021eaef76800 JavaThread "Service Thread" daemon [_thread_blocked, id=12136, stack(0x000000361ae00000,0x000000361af00000)]

    0x0000021eaeef9800 JavaThread "C1 CompilerThread3" daemon [_thread_blocked, id=4820, stack(0x000000361ad00000,0x000000361ae00000)]

    0x0000021eaeef1800 JavaThread "C2 CompilerThread2" daemon [_thread_blocked, id=2444, stack(0x000000361ac00000,0x000000361ad00000)]

    0x0000021eaeeef800 JavaThread "C2 CompilerThread1" daemon [_thread_blocked, id=12028, stack(0x000000361ab00000,0x000000361ac00000)]

    0x0000021eaeeef000 JavaThread "C2 CompilerThread0" daemon [_thread_blocked, id=11676, stack(0x000000361aa00000,0x000000361ab00000)]

    0x0000021eaeeed800 JavaThread "Attach Listener" daemon [_thread_blocked, id=4968, stack(0x000000361a900000,0x000000361aa00000)]

    0x0000021eaeee8800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=8808, stack(0x000000361a800000,0x000000361a900000)]

    0x0000021eaeee5800 JavaThread "Surrogate Locker Thread (Concurrent GC)" daemon [_thread_blocked, id=14756, stack(0x000000361a700000,0x000000361a800000)]

    0x0000021eaeecc000 JavaThread "Finalizer" daemon [_thread_blocked, id=2004, stack(0x000000361a600000,0x000000361a700000)]

    0x0000021eaeea5000 JavaThread "Reference Handler" daemon [_thread_blocked, id=13316, stack(0x000000361a500000,0x000000361a600000)]

    0x0000021e993a0800 JavaThread "main" [_thread_blocked, id=13580, stack(0x00000036192e0000,0x00000036193e0000)]


    Other Threads:

    0x0000021eaee9c000 VMThread [stack: 0x000000361a400000,0x000000361a500000] [id=13632]

    0x0000021eaef94000 WatcherThread [stack: 0x000000361af00000,0x000000361b000000] [id=11748]


    VM state:not at safepoint (normal execution)


    VM Mutex/Monitor currently owned by a thread: None


    Heap:

    par new generation total 303552K, used 239169K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 88% used [0x0000000700000000, 0x000000070e98c160, 0x0000000710790000)

    from space 33664K, 0% used [0x0000000712870000, 0x0000000712874380, 0x0000000714950000)

    to space 33664K, 0% used [0x0000000710790000, 0x0000000710790000, 0x0000000712870000)

    concurrent mark-sweep generation total 674344K, used 371029K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41960K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5026K, capacity 5204K, committed 5248K, reserved 1048576K


    Card table byte_map: [0x0000021ea8860000,0x0000021ea8e70000] byte_map_base: 0x0000021ea5060000


    Marking Bits: (CMSBitMap*) 0x0000021e9942b3f8

    Bits: [0x0000021ea9bb0000, 0x0000021eac149c00)


    Mod Union Table: (CMSBitMap*) 0x0000021e9942b4b8

    Bits: [0x0000021eac150000, 0x0000021eac1e6670)


    Polling page: 0x0000021e98040000


    CodeCache: size=245760Kb used=27232Kb max_used=28361Kb free=218527Kb

    bounds [0x0000021e994a0000, 0x0000021e9b0d0000, 0x0000021ea84a0000]

    total_blobs=7591 nmethods=6542 adapters=960

    compilation: enabled


    Compilation events (10 events):

    Event: 217.942 Thread 0x0000021eaeef9800 9706 3 com.jme3.shader.Shader::setUpdateNeeded (9 bytes)

    Event: 217.942 Thread 0x0000021eaeef9800 nmethod 9706 0x0000021e9a0aed50 code [0x0000021e9a0aeec0, 0x0000021e9a0af130]

    Event: 217.944 Thread 0x0000021eaeef9800 9708 3 com.jme3.texture.Image::deleteObject (11 bytes)

    Event: 217.944 Thread 0x0000021eaeef9800 nmethod 9708 0x0000021e9a538f90 code [0x0000021e9a539100, 0x0000021e9a539430]

    Event: 217.945 Thread 0x0000021eaeef9800 9709 3 com.jme3.renderer.opengl.GLRenderer::deleteImage (58 bytes)

    Event: 217.946 Thread 0x0000021eaeef9800 nmethod 9709 0x0000021e99e469d0 code [0x0000021e99e46bc0, 0x0000021e99e475b0]

    Event: 218.014 Thread 0x0000021eaeeef000 9710 ! 4 com.jme3.util.NativeObjectManager::deleteNativeObject (317 bytes)

    Event: 218.023 Thread 0x0000021eaeeef000 nmethod 9710 0x0000021e9abf6010 code [0x0000021e9abf61e0, 0x0000021e9abf6be8]

    Event: 218.361 Thread 0x0000021eaeef9800 9711 3 java.util.concurrent.locks.ReentrantLock$NonfairSync::lock (25 bytes)

    Event: 218.362 Thread 0x0000021eaeef9800 nmethod 9711 0x0000021e9a53fa50 code [0x0000021e9a53fc20, 0x0000021e9a540480]


    GC Heap History (10 events):

    Event: 218.312 GC heap before

    {Heap before GC invocations=240 (full 11):

    par new generation total 303552K, used 270651K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 100% used [0x0000000700000000, 0x0000000710790000, 0x0000000710790000)

    from space 33664K, 2% used [0x0000000710790000, 0x000000071084ef88, 0x0000000712870000)

    to space 33664K, 0% used [0x0000000712870000, 0x0000000712870000, 0x0000000714950000)

    concurrent mark-sweep generation total 674344K, used 370329K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41955K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5025K, capacity 5204K, committed 5248K, reserved 1048576K

    Event: 218.314 GC heap after

    Heap after GC invocations=241 (full 11):

    par new generation total 303552K, used 100K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 0% used [0x0000000700000000, 0x0000000700000000, 0x0000000710790000)

    from space 33664K, 0% used [0x0000000712870000, 0x0000000712889260, 0x0000000714950000)

    to space 33664K, 0% used [0x0000000710790000, 0x0000000710790000, 0x0000000712870000)

    concurrent mark-sweep generation total 674344K, used 371028K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41955K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5025K, capacity 5204K, committed 5248K, reserved 1048576K

    }

    Event: 218.767 GC heap before

    {Heap before GC invocations=241 (full 11):

    par new generation total 303552K, used 269988K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 100% used [0x0000000700000000, 0x0000000710790000, 0x0000000710790000)

    from space 33664K, 0% used [0x0000000712870000, 0x0000000712889260, 0x0000000714950000)

    to space 33664K, 0% used [0x0000000710790000, 0x0000000710790000, 0x0000000712870000)

    concurrent mark-sweep generation total 674344K, used 371028K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41956K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5025K, capacity 5204K, committed 5248K, reserved 1048576K

    Event: 218.768 GC heap after

    Heap after GC invocations=242 (full 11):

    par new generation total 303552K, used 29K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 0% used [0x0000000700000000, 0x0000000700000000, 0x0000000710790000)

    from space 33664K, 0% used [0x0000000710790000, 0x00000007107975c0, 0x0000000712870000)

    to space 33664K, 0% used [0x0000000712870000, 0x0000000712870000, 0x0000000714950000)

    concurrent mark-sweep generation total 674344K, used 371028K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41956K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5025K, capacity 5204K, committed 5248K, reserved 1048576K

    }

    Event: 219.175 GC heap before

    {Heap before GC invocations=242 (full 11):

    par new generation total 303552K, used 269917K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 100% used [0x0000000700000000, 0x0000000710790000, 0x0000000710790000)

    from space 33664K, 0% used [0x0000000710790000, 0x00000007107975c0, 0x0000000712870000)

    to space 33664K, 0% used [0x0000000712870000, 0x0000000712870000, 0x0000000714950000)

    concurrent mark-sweep generation total 674344K, used 371028K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41960K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5026K, capacity 5204K, committed 5248K, reserved 1048576K

    Event: 219.176 GC heap after

    Heap after GC invocations=243 (full 11):

    par new generation total 303552K, used 19K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 0% used [0x0000000700000000, 0x0000000700000000, 0x0000000710790000)

    from space 33664K, 0% used [0x0000000712870000, 0x0000000712874e10, 0x0000000714950000)

    to space 33664K, 0% used [0x0000000710790000, 0x0000000710790000, 0x0000000712870000)

    concurrent mark-sweep generation total 674344K, used 371028K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41960K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5026K, capacity 5204K, committed 5248K, reserved 1048576K

    }

    Event: 219.590 GC heap before

    {Heap before GC invocations=243 (full 11):

    par new generation total 303552K, used 269907K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 100% used [0x0000000700000000, 0x0000000710790000, 0x0000000710790000)

    from space 33664K, 0% used [0x0000000712870000, 0x0000000712874e10, 0x0000000714950000)

    to space 33664K, 0% used [0x0000000710790000, 0x0000000710790000, 0x0000000712870000)

    concurrent mark-sweep generation total 674344K, used 371028K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41960K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5026K, capacity 5204K, committed 5248K, reserved 1048576K

    Event: 219.592 GC heap after

    Heap after GC invocations=244 (full 11):

    par new generation total 303552K, used 16K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 0% used [0x0000000700000000, 0x0000000700000000, 0x0000000710790000)

    from space 33664K, 0% used [0x0000000710790000, 0x0000000710794380, 0x0000000712870000)

    to space 33664K, 0% used [0x0000000712870000, 0x0000000712870000, 0x0000000714950000)

    concurrent mark-sweep generation total 674344K, used 371028K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41960K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5026K, capacity 5204K, committed 5248K, reserved 1048576K

    }

    Event: 220.026 GC heap before

    {Heap before GC invocations=244 (full 11):

    par new generation total 303552K, used 269904K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 100% used [0x0000000700000000, 0x0000000710790000, 0x0000000710790000)

    from space 33664K, 0% used [0x0000000710790000, 0x0000000710794380, 0x0000000712870000)

    to space 33664K, 0% used [0x0000000712870000, 0x0000000712870000, 0x0000000714950000)

    concurrent mark-sweep generation total 674344K, used 371028K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41960K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5026K, capacity 5204K, committed 5248K, reserved 1048576K

    Event: 220.028 GC heap after

    Heap after GC invocations=245 (full 11):

    par new generation total 303552K, used 16K [0x0000000700000000, 0x0000000714950000, 0x0000000729990000)

    eden space 269888K, 0% used [0x0000000700000000, 0x0000000700000000, 0x0000000710790000)

    from space 33664K, 0% used [0x0000000712870000, 0x0000000712874380, 0x0000000714950000)

    to space 33664K, 0% used [0x0000000710790000, 0x0000000710790000, 0x0000000712870000)

    concurrent mark-sweep generation total 674344K, used 371029K [0x0000000729990000, 0x0000000752c1a000, 0x00000007c0000000)

    Metaspace used 41960K, capacity 43223K, committed 43392K, reserved 1087488K

    class space used 5026K, capacity 5204K, committed 5248K, reserved 1048576K

    }


    Deoptimization events (10 events):

    Event: 197.862 Thread 0x0000021eb0033000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000021e99c0df6c method=ak.J.a(IIIIIILcom/jme3/math/Vector3f;I)F @ 315

    Event: 197.879 Thread 0x0000021eb0033000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000021e9a3191a0 method=com.jme3.effect.ParticleEmitter.updateParticleState(F)V @ 254

    Event: 197.886 Thread 0x0000021eb0033000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000021e9a50741c method=org.lwjgl.opengl.WindowsDisplay.doHandleMessage(JIJJJ)J @ 479

    Event: 197.887 Thread 0x0000021eb0033000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000021e9ab74dc8 method=com.jme3.bullet.control.RigidBodyControl.update(F)V @ 4

    Event: 198.026 Thread 0x0000021eb0033000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000021e99af282c method=com.jme3.math.Matrix4f.equals(Ljava/lang/Object;)Z @ 276

    Event: 218.240 Thread 0x0000021eb0033000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000021e99b6b824 method=java.util.HashMap.removeNode(ILjava/lang/Object;Ljava/lang/Object;ZZ)Ljava/util/HashMap$Node; @ 7

    Event: 218.356 Thread 0x0000021ec0814800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000021e9af6e518 method=java.util.concurrent.locks.AbstractQueuedSynchronizer.addWaiter(Ljava/util/concurrent/locks/AbstractQueuedSynchronizer$Node;)Ljava/util/concurrent/locks/AbstractQueuedSynchr

    Event: 218.360 Thread 0x0000021ec0818800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000021e9af74ad4 method=java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await()V @ 67

    Event: 218.360 Thread 0x0000021ed25b5000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000021e9af74ad4 method=java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await()V @ 67

    Event: 218.378 Thread 0x0000021ed25b0800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x0000021e9ac4dfe0 method=de.jiw.network.steam.NetworkThread.run()V @ 4


    Internal exceptions (10 events):

    Event: 68.039 Thread 0x0000021eb0033000 Implicit null exception at 0x0000021e9a41b0f6 to 0x0000021e9a41c995

    Event: 77.788 Thread 0x0000021eb0033000 Implicit null exception at 0x0000021e9a3ccdf1 to 0x0000021e9a3cde1d

    Event: 81.778 Thread 0x0000021eb0033000 Implicit null exception at 0x0000021e9ad38f4a to 0x0000021e9ad3abf1

    Event: 91.962 Thread 0x0000021eb0033000 Implicit null exception at 0x0000021e9ad5c9f7 to 0x0000021e9ad5e079

    Event: 115.944 Thread 0x0000021eb0033000 Implicit null exception at 0x0000021e9a40c4f3 to 0x0000021e9a40d429

    Event: 117.128 Thread 0x0000021eb0033000 Implicit null exception at 0x0000021e99fe9928 to 0x0000021e99fe9f89

    Event: 156.798 Thread 0x0000021ed25b0000 Exception <a 'java/lang/NoClassDefFoundError': org/slf4j/LoggerFactory> (0x0000000700bc27a8) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u131\8869\hotspot\src\share\vm\classfile\systemDictionary.cpp, line 199]

    Event: 156.800 Thread 0x0000021ed25b0000 Exception <a 'java/lang/NoClassDefFoundError': org/apache/log4j/Priority> (0x0000000700bd9d48) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u131\8869\hotspot\src\share\vm\classfile\systemDictionary.cpp, line 199]

    Event: 162.585 Thread 0x0000021eb0033000 Implicit null exception at 0x0000021e9ae96599 to 0x0000021e9ae99129

    Event: 218.240 Thread 0x0000021eb0033000 Implicit null exception at 0x0000021e99b6b207 to 0x0000021e99b6b80d


    Events (10 events):

    Event: 218.767 Executing VM operation: GenCollectForAllocation

    Event: 218.768 Executing VM operation: GenCollectForAllocation done

    Event: 218.892 loading class io/netty/util/internal/shaded/org/jctools/util/UnsafeRefArrayAccess

    Event: 218.893 loading class io/netty/util/internal/shaded/org/jctools/util/UnsafeRefArrayAccess done

    Event: 219.175 Executing VM operation: GenCollectForAllocation

    Event: 219.176 Executing VM operation: GenCollectForAllocation done

    Event: 219.590 Executing VM operation: GenCollectForAllocation

    Event: 219.592 Executing VM operation: GenCollectForAllocation done

    Event: 220.026 Executing VM operation: GenCollectForAllocation

    Event: 220.028 Executing VM operation: GenCollectForAllocation done



    Dynamic libraries:

    0x00007ff76da80000 - 0x00007ff76db02000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\risingworldx64.exe

    0x00007ffac3150000 - 0x00007ffac3345000 C:\Windows\SYSTEM32\ntdll.dll

    0x00007ffac2ba0000 - 0x00007ffac2c5d000 C:\Windows\System32\KERNEL32.DLL

    0x00007ffac0de0000 - 0x00007ffac10a9000 C:\Windows\System32\KERNELBASE.dll

    0x00007ffac2d50000 - 0x00007ffac2ef0000 C:\Windows\System32\USER32.dll

    0x00007ffac0a20000 - 0x00007ffac0a42000 C:\Windows\System32\win32u.dll

    0x00007ffac2d10000 - 0x00007ffac2d3a000 C:\Windows\System32\GDI32.dll

    0x00007ffac0910000 - 0x00007ffac0a1b000 C:\Windows\System32\gdi32full.dll

    0x00007ffac0cc0000 - 0x00007ffac0d5d000 C:\Windows\System32\msvcp_win.dll

    0x00007ffac10b0000 - 0x00007ffac11b0000 C:\Windows\System32\ucrtbase.dll

    0x00007ffa8a2d0000 - 0x00007ffa8a376000 C:\Windows\SYSTEM32\MSVCP120.dll

    0x00007ffa8a1e0000 - 0x00007ffa8a2cf000 C:\Windows\SYSTEM32\MSVCR120.dll

    0x00007ffac11b0000 - 0x00007ffac11e0000 C:\Windows\System32\IMM32.DLL

    0x00007ffa89ff0000 - 0x00007ffa8a1da000 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll

    0x00007ffac2130000 - 0x00007ffac21dc000 C:\Windows\System32\ADVAPI32.dll

    0x00007ffac2ef0000 - 0x00007ffac2f8e000 C:\Windows\System32\msvcrt.dll

    0x00007ffac2f90000 - 0x00007ffac302c000 C:\Windows\System32\sechost.dll

    0x00007ffac22f0000 - 0x00007ffac241b000 C:\Windows\System32\RPCRT4.dll

    0x00007ffac1f40000 - 0x00007ffac206a000 C:\Windows\System32\ole32.dll

    0x00007ffac2790000 - 0x00007ffac2ae5000 C:\Windows\System32\combase.dll

    0x00007ffac24f0000 - 0x00007ffac24f8000 C:\Windows\System32\PSAPI.DLL

    0x00007ffaae290000 - 0x00007ffaae2b7000 C:\Windows\SYSTEM32\WINMM.dll

    0x00000000531f0000 - 0x0000000053a8c000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\server\jvm.dll

    0x00007ffabadc0000 - 0x00007ffabadca000 C:\Windows\SYSTEM32\VERSION.dll

    0x00007ffab2600000 - 0x00007ffab2609000 C:\Windows\SYSTEM32\WSOCK32.dll

    0x0000000053110000 - 0x00000000531e2000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\MSVCR100.dll

    0x00007ffac2420000 - 0x00007ffac248b000 C:\Windows\System32\WS2_32.dll

    0x0000000053100000 - 0x000000005310f000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\verify.dll

    0x00000000530d0000 - 0x00000000530f9000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\java.dll

    0x00000000530b0000 - 0x00000000530c6000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\zip.dll

    0x00007ffac1650000 - 0x00007ffac1d92000 C:\Windows\System32\SHELL32.dll

    0x00007ffabe9d0000 - 0x00007ffabf160000 C:\Windows\SYSTEM32\windows.storage.dll

    0x00007ffac0230000 - 0x00007ffac025c000 C:\Windows\SYSTEM32\Wldp.dll

    0x00007ffac2af0000 - 0x00007ffac2b9e000 C:\Windows\System32\SHCORE.dll

    0x00007ffac2070000 - 0x00007ffac20c5000 C:\Windows\System32\shlwapi.dll

    0x00007ffac07d0000 - 0x00007ffac07ef000 C:\Windows\SYSTEM32\profapi.dll

    0x0000000053060000 - 0x00000000530a1000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\steam_api64.dll

    0x00007ffa8de20000 - 0x00007ffa8de6a000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\steamworks4j64.dll

    0x00007ffa90840000 - 0x00007ffa9086a000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\steamworks4j-server64.dll

    0x00007ffa5b9e0000 - 0x00007ffa5ce2f000 C:\Program Files (x86)\Steam\steamclient64.dll

    0x00007ffac26c0000 - 0x00007ffac278d000 C:\Windows\System32\OLEAUT32.dll

    0x00007ffac2c60000 - 0x00007ffac2c7d000 C:\Windows\System32\imagehlp.dll

    0x00007ffac11e0000 - 0x00007ffac1649000 C:\Windows\System32\SETUPAPI.dll

    0x00007ffac0d60000 - 0x00007ffac0dae000 C:\Windows\System32\cfgmgr32.dll

    0x00007ffac0db0000 - 0x00007ffac0dd7000 C:\Windows\System32\bcrypt.dll

    0x00007ffabfca0000 - 0x00007ffabfcdb000 C:\Windows\SYSTEM32\IPHLPAPI.DLL

    0x00007ffabffb0000 - 0x00007ffac001a000 C:\Windows\SYSTEM32\MSWSOCK.dll

    0x00007ffaa8af0000 - 0x00007ffaa8afc000 C:\Windows\SYSTEM32\Secur32.dll

    0x00007ffa7e3e0000 - 0x00007ffa7e553000 C:\Program Files (x86)\Steam\tier0_s64.dll

    0x00007ffa7cd00000 - 0x00007ffa7cd7c000 C:\Program Files (x86)\Steam\vstdlib_s64.dll

    0x0000021eb01c0000 - 0x0000021eb031f000 C:\Windows\System32\CRYPT32.dll

    0x00007ffac0750000 - 0x00007ffac078c000 C:\Windows\SYSTEM32\SSPICLI.DLL

    0x00007ffac0180000 - 0x00007ffac018c000 C:\Windows\SYSTEM32\CRYPTBASE.DLL

    0x00007ffac0890000 - 0x00007ffac0910000 C:\Windows\System32\bcryptPrimitives.dll

    0x0000000180000000 - 0x0000000180053000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\lwjgl64.dll

    0x00007ffab27e0000 - 0x00007ffab2890000 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.844_none_423537bff6b9828c\COMCTL32.dll

    0x00007ffa96ad0000 - 0x00007ffa96bf6000 C:\Windows\SYSTEM32\OPENGL32.dll

    0x00007ffa973b0000 - 0x00007ffa973dc000 C:\Windows\SYSTEM32\GLU32.dll

    0x00007ffabbcb0000 - 0x00007ffabbd5e000 C:\Windows\SYSTEM32\mscms.dll

    0x00007ffac0790000 - 0x00007ffac07be000 C:\Windows\SYSTEM32\USERENV.dll

    0x00007ffabbc60000 - 0x00007ffabbc71000 C:\Windows\SYSTEM32\ColorAdapterClient.dll

    0x00007ffabf170000 - 0x00007ffabf182000 C:\Windows\SYSTEM32\kernel.appcore.dll

    0x00007ffac2240000 - 0x00007ffac22e9000 C:\Windows\System32\clbcatq.dll

    0x00007ffab8fb0000 - 0x00007ffab8ff3000 C:\Windows\System32\Windows.Internal.Graphics.Display.DisplayColorManagement.dll

    0x0000000052ec0000 - 0x0000000053058000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\awt.dll

    0x00007ffabdba0000 - 0x00007ffabdc30000 C:\Windows\SYSTEM32\apphelp.dll

    0x00007ffac0190000 - 0x00007ffac01a8000 C:\Windows\SYSTEM32\CRYPTSP.dll

    0x00007ffabf950000 - 0x00007ffabf984000 C:\Windows\system32\rsaenh.dll

    0x0000000052ea0000 - 0x0000000052eba000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\net.dll

    0x00007ffac2d40000 - 0x00007ffac2d48000 C:\Windows\System32\NSI.dll

    0x00007ffab92f0000 - 0x00007ffab9307000 C:\Windows\SYSTEM32\dhcpcsvc6.DLL

    0x00007ffab9b90000 - 0x00007ffab9bad000 C:\Windows\SYSTEM32\dhcpcsvc.DLL

    0x00007ffabfce0000 - 0x00007ffabfdab000 C:\Windows\SYSTEM32\DNSAPI.dll

    0x0000000052e80000 - 0x0000000052e91000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\nio.dll

    0x0000000052e70000 - 0x0000000052e7d000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\management.dll

    0x00007ffabe160000 - 0x00007ffabe18f000 C:\Windows\system32\DWMAPI.DLL

    0x00007ffabdf90000 - 0x00007ffabe02e000 C:\Windows\system32\uxtheme.dll

    0x00007ffac1da0000 - 0x00007ffac1eb5000 C:\Windows\System32\MSCTF.dll

    0x00007ffab9520000 - 0x00007ffab961a000 C:\Windows\System32\AppXDeploymentClient.dll

    0x00007ffa615f0000 - 0x00007ffa625f9000 C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a634af1513618033\ig11icd64.dll

    0x00007ffabf1e0000 - 0x00007ffabf2d3000 C:\Windows\system32\dxgi.dll

    0x00007ffab57e0000 - 0x00007ffab5a1f000 C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a634af1513618033\igdgmm64.dll

    0x00007ffaa5e50000 - 0x00007ffaa5f4b000 C:\Windows\SYSTEM32\textinputframework.dll

    0x00007ffabd8f0000 - 0x00007ffabd9e2000 C:\Windows\System32\CoreMessaging.dll

    0x00007ffabd110000 - 0x00007ffabd46e000 C:\Windows\System32\CoreUIComponents.dll

    0x00007ffabf620000 - 0x00007ffabf653000 C:\Windows\SYSTEM32\ntmarta.dll

    0x00007ffabc130000 - 0x00007ffabc284000 C:\Windows\SYSTEM32\wintypes.dll

    0x00007ffa8dd10000 - 0x00007ffa8dd53000 C:\Windows\SYSTEM32\icm32.dll

    0x00007ffab2c10000 - 0x00007ffab57d9000 C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a634af1513618033\igc64.dll

    0x00007ffac0700000 - 0x00007ffac074b000 C:\Windows\SYSTEM32\powrprof.dll

    0x00007ffac06e0000 - 0x00007ffac06f2000 C:\Windows\SYSTEM32\UMPDC.dll

    0x00007ffab87b0000 - 0x00007ffab8835000 C:\Windows\System32\MMDevApi.dll

    0x00007ffac0590000 - 0x00007ffac05bc000 C:\Windows\System32\DEVOBJ.dll

    0x00007ffab9000000 - 0x00007ffab9185000 C:\Windows\SYSTEM32\AUDIOSES.DLL

    0x00007ffaa5f50000 - 0x00007ffaa6091000 C:\Windows\System32\Windows.UI.dll

    0x00007ffaa5cf0000 - 0x00007ffaa5e42000 C:\Windows\System32\InputHost.dll

    0x00007ffabad00000 - 0x00007ffabada1000 C:\Windows\System32\WindowManagementAPI.dll

    0x00007ffaba910000 - 0x00007ffabab11000 C:\Windows\SYSTEM32\twinapi.appcore.dll

    0x00007ffabd7f0000 - 0x00007ffabd8e7000 C:\Windows\System32\PROPSYS.dll

    0x0000000070400000 - 0x00000000704f7000 C:\Users\dhrle\AppData\Local\Temp\sqlite-3.23.1-45977532-8764-4c23-92a7-80dcacc2eb94-sqlitejdbc.dll

    0x00007ffa7b4d0000 - 0x00007ffa7b6c2000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\fmod64.dll

    0x00007ffa907f0000 - 0x00007ffa9080e000 C:\Windows\SYSTEM32\MSACM32.dll

    0x00007ffaaa5d0000 - 0x00007ffaaa5f6000 C:\Windows\SYSTEM32\winmmbase.dll

    0x00007ffa7b370000 - 0x00007ffa7b4d0000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\fmodstudio64.dll

    0x00007ffa7b140000 - 0x00007ffa7b364000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\fmodL64.dll

    0x00007ffa6b210000 - 0x00007ffa6b426000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\fmodstudioL64.dll

    0x00007ffa89d50000 - 0x00007ffa89d7c000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\JavaFMod64.dll

    0x00007ffa7b000000 - 0x00007ffa7b046000 C:\Windows\SYSTEM32\wdmaud.drv

    0x00007ffabb720000 - 0x00007ffabb729000 C:\Windows\SYSTEM32\ksuser.dll

    0x00007ffabb3e0000 - 0x00007ffabb3ea000 C:\Windows\SYSTEM32\AVRT.dll

    0x00007ffaab890000 - 0x00007ffaab89d000 C:\Windows\SYSTEM32\msacm32.drv

    0x00007ffaaa750000 - 0x00007ffaaa75b000 C:\Windows\SYSTEM32\midimap.dll

    0x00007ffabe070000 - 0x00007ffabe084000 C:\Windows\SYSTEM32\resourcepolicyclient.dll

    0x0000000052e30000 - 0x0000000052e61000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\jpeg.dll

    0x0000000052e00000 - 0x0000000052e24000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\sunec.dll

    0x0000000052dc0000 - 0x0000000052dfc000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\lcms.dll

    0x0000000052d70000 - 0x0000000052db7000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\fontmanager.dll

    0x0000000052d20000 - 0x0000000052d62000 C:\Program Files (x86)\Steam\steamapps\common\RisingWorld\java\bin\t2k.dll

    0x00007ffa61460000 - 0x00007ffa615ec000 C:\Program Files (x86)\Steam\crashhandler64.dll

    0x00007ffab0cf0000 - 0x00007ffab11cd000 C:\Windows\SYSTEM32\WININET.dll

    0x00007ffab8840000 - 0x00007ffab88aa000 C:\Windows\SYSTEM32\Wlanapi.dll

    0x00007ffaae070000 - 0x00007ffaae07a000 C:\Windows\System32\rasadhlp.dll

    0x00007ffac0b00000 - 0x00007ffac0b60000 C:\Windows\System32\WINTRUST.dll

    0x00007ffac03b0000 - 0x00007ffac03c2000 C:\Windows\System32\MSASN1.dll

    0x00007ffaa9830000 - 0x00007ffaa9841000 C:\Windows\system32\wbem\wbemprox.dll

    0x00007ffaaa530000 - 0x00007ffaaa5c4000 C:\Windows\SYSTEM32\wbemcomn.dll

    0x00007ffaa70c0000 - 0x00007ffaa70d4000 C:\Windows\system32\wbem\wbemsvc.dll

    0x00007ffaae980000 - 0x00007ffaae9ff000 C:\Windows\System32\fwpuclnt.dll


    VM Arguments:

    jvm_args: -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:-OmitStackTraceInFastThrow -Xms512m -XX:MaxDirectMemorySize=3072m -Xmx3072m -DMemDirect=3072 -DMemHeap=3072

    java_command: <unknown>

    java_class_path (initial): risingworld.jar

    Launcher Type: generic


    Environment Variables:

    PATH=C:\Program Files (x86)\Steam;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Users\dhrle\AppData\Local\Microsoft\WindowsApps;

    USERNAME=dhrle

    OS=Windows_NT

    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 126 Stepping 5, GenuineIntel




    --------------- S Y S T E M ---------------


    OS: Windows 10.0 , 64 bit Build 19041 (10.0.19041.804)


    CPU:total 8 (initial active 8) (4 cores per cpu, 2 threads per core) family 6 model 126 stepping 5, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, avx, avx2, aes, clmul, erms, 3dnowpref, lzcnt, ht, tsc, tscinvbit, bmi1, bmi2, adx


    Memory: 4k page, physical 8125112k(1797516k free), swap 12319416k(4550688k free)


    vm_info: Java HotSpot(TM) 64-Bit Server VM (25.131-b11) for windows-amd64 JRE (1.8.0_131-b11), built on Mar 15 2017 01:23:53 by "java_re" with MS VC++ 10.0 (VS2010)


    time: Fri Apr 02 14:39:18 2021

    elapsed time: 220 seconds (0d 0h 3m 40s)





    Is this problem fixable? Is there a solution? or should my friend refund the game? We also tried reinstalling it, but I don't know what to do now. Greetings, Marvin.


  • LuckyMarvini

    Changed the title of the thread from “Game crashes and freezes” to “Friend's Game crashes and freezes”.
  • Thanks for the error log! I'm sorry to hear about the crash... but the log file indicates a native crash occurred - in most cases this is caused by the graphics driver, but of course there is also a chance something else is going on. To find out what's really going on, a report file would be very helpful. To create one, run the game (it's sufficient to just load the main menu), open the console (by pressing ` or ~) and type report, then a report file will show up in the game directory. Please upload this file here (or just post the file content in this thread, or alternatively send me a PM) :)

  • Thanks for the report file! This may be caused by the integrated graphics adapter - the Intel HD graphics adapter had severe issues with OpenGL in the past. You could try to install a newer driver (the installed driver is dated on September 2020), here you can download the latest Intel driver: https://downloadcenter.intel.com/en/download/30266


    Does the crash only happen in multiplayer sessions, or also when playing singleplayer (or when playing on public multiplayer servers)?

  • I think it also occurs in singleplayer, as it also crashed on the main menu 2 times. My friend is going to install the driver updates and we are going to check if the problem is solved then.

  • Thanks for the info! If it also crashes in singleplayer and even in the main menu, it's very likely caused by the graphics driver. The Intel HD graphics adapters are known to have issues with OpenGL :/

  • No, installing the new driver is actually the only thing that could fix the issue ;) But there is a chance the latest driver is also suffering from the same issues (unfortunately the Intel HD graphics adapters aren't meant for gaming, especially when it comes to OpenGL, which is not as widely used as DirectX)...

  • He downloaded the driver update, but sadly his game is still freezing. As well in multiplayer as in singleplayer. It isn't crashing anymore tho, just his screen is stuck. Is the best option for him, to refund the game?

  • If he is really using Intel hd graphic chip instead of a really graphic card he should buy himself a real card. At least if he wants to play games.


    There are okay ones that don't cost that much

  • He downloaded the driver update, but sadly his game is still freezing. As well in multiplayer as in singleplayer. It isn't crashing anymore tho, just his screen is stuck. Is the best option for him, to refund the game?

    I'm sorry to hear that :( Your friend could try to disable some graphics settings and see if this improves the situation. One last thing he could also try is to open the "config.properties" file in the game directory with a text editor and set graphic_instancing to false, then save the file and run the game again - this disables geometry instancing, which results in higher memory consumption, but some integrated graphics adapters struggle with this feature. But if the game still freezes, it's probably better to refund the game - unless your friend has any plans to get a new laptop in the near future. Unfortunately the upcoming new version won't run on an Intel HD graphics adapter anyway (due to insufficient performance) :/

  • Hello, he tried and it’s still not working. He was sad that he needed to refund the game, but when he has a better laptop/pc, he will definitely buy it again!

  • this was happening to my wife using her laptop with intel hd graphics. it would freeze on the menu and during play. she could only play a few minutes and it would freeze. i set the display to 1024x768 full screen windowed. it would still freeze but would take a few hours. it at least made the game enjoyable for her. i know this thread is old but i figured it may help someone else.

  • The last reply was more than 365 days ago, this thread is most likely obsolete. It is recommended to create a new thread instead.

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