Hi have trouble with our sever after 3 -5 minutes it will display that the server is losing connection as seen in image, this as only just started to happen since the new update?
Iv included 2 of the recent log files from our server directory 20/2/18 as im not sure which one is correct or even if these are the right ones in the first place.
1519082281.log1519120895.log
any help please
That only means that your client is losing connection to the server, the server is running without any problem according to the log files you attached. 
Could you maybe post your client's log file here for us to see? To obtain that you need to follow this process:
Go to the RW directory and open the config.properties file with a text editor. Then change the value "game_debug_console=false" to "true". Then open the game and play as normal. When you start seeing the losing connection message wait 30 seconds and close the game. Now go to the Logs folder in the RW directory and upload the latest log file here.
Are you using a wifi, could you switch to ethernet to test if it will happen again?
Are you using a VPN? They sometimes tend to cause connection issues.
What is your ping to the server? How stable is your internet connection in general and what speeds (upload and download) do you usually get?
Where is your server hosted exactly (name of the hoster)? There isn't anything suspicious in your log, so either the server crashes, or the process gets killed on purpose (maybe due to the "Query failure"). Is there maybe a file called "hs_err_pid" in your server directory?
Are you guys doing anything on your server like placing blueprints or anything at all at the time it happens ?
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